Professional indemnity insurance

When someone relies on your advice, design or services, a mistake can become an expensive allegation.

Addresses claims that advice, designs or professional services caused a client loss through alleged negligence, error, omission or another insured breach of professional duty, including eligible defence costs.

What could go wrong?

A consultant overlooks a project requirement and the client claims the resulting redesign and delay costs.

An allegation may create defence costs even when it is disputed. Whether those costs are inside or outside the policy limit, and whether the insurer must approve advisers, matters.

Check the wording: Usually claims made: check the professional services definition, retroactive date, known circumstances exclusions, notification requirements and need for run-off cover.

What to prepare for a review

  • Your actual services, qualifications, experience and any subcontracted work.
  • Revenue by activity, client type and country, including overseas work.
  • Contracts, professional duties, indemnities and requested insurance limits.
  • Quality checks, recordkeeping, complaints and known claims or circumstances.
  • Existing wording, retroactive date, limits, excesses and renewal date.

Questions worth asking

What risk does professional indemnity insurance address?

Addresses claims that advice, designs or professional services caused a client loss through alleged negligence, error, omission or another insured breach of professional duty, including eligible defence costs.

How is it different from public liability?

Professional indemnity focuses on allegations arising from professional advice or services. Public liability generally concerns injury or property damage arising from business activities. An organisation may need both.

Why do claims-made terms matter?

Many professional indemnity policies require claims to be made and notified within specified periods. Retroactive dates, prior circumstances, continuity and notification conditions need checking before changing or cancelling cover.

Can IT businesses combine PI, cyber and liability?

Some technology policies combine professional indemnity or technology errors and omissions, cyber and general liability sections. Each section has its own scope and limits; not every IT or cyber loss is automatically included.

Source material

These primary sources explain product structures, including some overseas examples. Australian terms and availability need checking; the links do not confirm a BFY arrangement with an insurer.

Start with the work you actually do

Tell us about your services and contractual requirements so we can confirm how we can help.

Discuss professional indemnityAll professional and financial covers