Professional and financial lines insurance

Cover for allegations about professional services, management decisions and financial misconduct. Many liability products respond when claims are made, so notification and continuity matter.

Start with the risk, then check how the cover is arranged. These examples illustrate possible losses, not promised claim outcomes.

Professional Indemnity

Addresses claims that advice, designs or professional services caused a client loss through alleged negligence, error, omission or another insured breach of professional duty, including eligible defence costs.

Illustrative example
A consultant overlooks a project requirement and the client claims the resulting redesign and delay costs.
Check the wording
Usually claims made: check the professional services definition, retroactive date, known circumstances exclusions, notification requirements and need for run-off cover.

Read the Professional Indemnity guide

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Errors & Omissions

Another common name for professional liability insurance, addressing claims that mistakes or omissions in defined services caused a customer financial loss, subject to the specific wording.

Illustrative example
A service provider incorrectly processes a customer's instructions, causing losses that lead to a compensation demand.
Check the wording
E&O and professional indemnity often overlap; the insured services definition matters more than the product label.

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Medical Malpractice

Addresses professional liability claims against insured healthcare practitioners or organisations alleging patient harm from errors, omissions or failures in providing covered clinical treatment or advice.

Illustrative example
A patient alleges a delayed diagnosis caused avoidable harm and seeks compensation from the treating practitioner.
Check the wording
Check insured treatments, practitioner eligibility, prior practice and run-off arrangements; professional registration requirements may need separate confirmation.

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Directors & Officers

Addresses personal liability claims against directors and officers for alleged wrongful acts in their management roles, with eligible defence costs and specified company reimbursement protection.

Illustrative example
Shareholders allege directors made misleading statements about company performance and commence proceedings against them personally.
Check the wording
Company liabilities are not all included; dishonest conduct, personal advantage and prior matters can trigger significant exclusions.

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Management Liability

Combines selected covers for management related exposures, potentially including directors and officers, employment practices, company liability and crime, with distinct terms for each chosen component.

Illustrative example
A private company selects cover for management allegations, employment disputes and employee theft in one package.
Check the wording
Do not assume every module is included; investigate shared limits, statutory liability restrictions and the definition of insured entities.

Read the detailed Management Liability guide

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Employment Practices Liability

Cover section

Addresses claims alleging wrongful employment practices, such as discrimination, harassment or unfair dismissal, where the claimant, conduct and requested relief fall within the policy.

Illustrative example
A former employee alleges their dismissal was discriminatory and starts proceedings against the employer.
Check the wording
Unpaid wages, benefits and employment obligations are often excluded or restricted; cover does not replace compliance with employment law.

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Statutory Liability

Cover section

Addresses specified investigation or defence expenses arising from alleged statutory breaches, with any penalty cover limited to amounts expressly insured and legally insurable in the relevant jurisdiction.

Illustrative example
A business incurs legal representation costs responding to a regulator's investigation of an alleged statutory breach.
Check the wording
Some laws prohibit insuring penalties; never assume a fine is covered, even where defence costs may be insured.

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Crime Insurance

Addresses direct loss of insured money, securities or property caused by defined dishonest or criminal acts, potentially including employee fraud and selected external fraud events.

Illustrative example
An employee creates fictitious supplier invoices and directs company payments into an account they control.
Check the wording
Social engineering and voluntary transfers often need express cover; discovery periods and employee definitions can materially restrict protection.

Read the detailed Crime Insurance guide

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Commercial Crime

A business focused crime policy addressing selected first party losses from theft, employee dishonesty, forgery or electronic fraud, often using multiple separate insuring clauses.

Illustrative example
Forged payment instructions lead a business to investigate an unauthorised transfer from its operating account.
Check the wording
This substantially overlaps crime insurance; compare the actual fraud clauses, transfer requirements and sublimits instead of assuming broader cover.

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Financial Institutions PI

Addresses civil liability claims arising from defined financial services delivered by an insured institution, such as banking, investment or other professional financial activities described in the policy.

Illustrative example
A financial institution faces a claim alleging an administrative error caused a client's investment loss.
Check the wording
Investment losses alone do not establish cover; check authorised activities, mis-selling restrictions, fee disputes and prior circumstances.

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Investment Managers Insurance

Packages selected professional liability, management liability and crime protections for investment managers and related entities, addressing distinct exposures in operating funds and delivering investment services.

Illustrative example
Investors allege a manager breached its mandate while a separate employee fraud event affects the business.
Check the wording
Check that managers, funds and relevant directors are correctly insured; poor investment performance is not itself an insured event.

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Trustee Liability

Addresses covered claims against trustees alleging breaches of duties in administering a trust, with protection shaped by the trust type, beneficiaries and insured trustee activities.

Illustrative example
Beneficiaries allege trustees distributed trust assets contrary to the governing document and seek compensation.
Check the wording
Check the specific trust and duties insured; deliberate misconduct, personal profit and obligations to restore benefits may be excluded.

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Association Liability

Combines selected management and professional liability protections for associations, clubs or nonprofit organisations, addressing allegations against the organisation and eligible committee members or office holders.

Illustrative example
Members allege an association committee mismanaged funds and gave misleading advice during an accreditation process.
Check the wording
Public liability for events and injury is a separate issue; confirm the association's advice, volunteers and activities are specifically insured.

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Prospectus Liability

Addresses specified claims arising from alleged misstatements or omissions in securities offering documents, protecting the insured offering participants for a defined transaction and coverage period.

Illustrative example
Investors allege an offering document omitted material information and bring a claim after purchasing securities.
Check the wording
The named offering, documents, insured parties and jurisdiction must align; ordinary directors and officers cover may not suffice.

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Source material

These primary sources explain product structures, including some overseas examples. Australian terms and availability need checking; the links do not confirm a BFY arrangement with an insurer.

Tell us what you need to protect

Describe the operation or the loss you are worried about. We can confirm the next step and whether we can assist.

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